Terms Of Service
Acceptance of Terms
Welcome to Roll Tide Official Shop (https://jonesroadsbeautygo.com). By accessing or using the Jones Road Beauty website, you agree to be bound by their Terms of Service and Privacy Policy. These terms govern your use of the site and any purchases you make.
User Obligations
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Services.
Product Information & Usage
Jones Road Beauty products are formulated with ingredients considered safe for cosmetic use, combining naturally derived and synthetic raw materials. They comply with both domestic and global regulatory requirements.
- Shelf Life: Products have specific unopened and opened shelf lives.
- Clean Beauty: Formulations are free from potentially harmful ingredients, adhering to strict clean beauty guidelines.
Orders, Payments, and Shipping
- Order Processing: Orders are typically processed Monday–Friday (excluding U.S. holidays) and shipped within 3–4 business days.
- Order Changes/Cancellations: Orders generally cannot be modified after submission, but you may contact us to attempt cancellation.
- Payment Methods: We accept major credit/debit cards (Visa, Mastercard, Discover, American Express) and PayPal.
- Shipping: Jones Road Beauty ships to the U.S., Canada, UK, Australia, New Zealand, and the EU. Shipping fees and free shipping thresholds vary by region. Duties or import taxes for EU, Australia, and New Zealand orders are typically included in the product pricing.
- Package Protection: Optional package protection is available at checkout to safeguard against loss, damage, or theft during transit. Claims must be filed within 7 days of delivery to qualify for replacements.
Returns and Exchanges
- General Policy: Returns are accepted within 30 days, and exchanges within 45 days of purchase.
- Exclusions: Kits, sets, limited edition products, and apparel are typically final sale. Returns or exchanges may be restricted in cases of misuse or bulk purchases. Shipping charges are non-refundable.
- Process: Returns and exchanges are processed through our online portal.
- EU Orders: A restocking fee may apply for EU orders over €140.
- Gift Returns: A specific process is available for gift returns or exchanges via the online portal.
Intellectual Property
All content on the Jones Road Beauty website, including text, graphics, logos, images, and software, is the property of Jones Road Beauty or its content suppliers and is protected by intellectual property laws.
Limitation of Liability
Jones Road Beauty’s liability is limited to the purchase price of the products. We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to Terms
Jones Road Beauty reserves the right to modify these Terms of Service and the Privacy Policy at any time. Changes become effective immediately upon posting on the website. Users are encouraged to review these policies regularly.
Contact Information
For questions regarding the Terms of Service, Privacy Policy, or any other inquiries, please contact Jones Road Beauty at support@jonesroadsbeautygo.com or through our customer support channels.